Privacy policy


The shopping experience is comfortable, easy and safe. In this sense, the company, the company works with the highest security standards and all the information that users register on the Site is kept strictly confidential.

Security measures.

To meet the security objectives, it has SSL (Secure Sockets Layer) technology that ensures both the authenticity of the Site and the encryption of all the information that the user gives us. Every time the user registers on the Site and provides personal information, regardless of the geographical location where they are located, for the purpose of purchasing a product, the browser by which the act is executed connects to the Site through a protocol SSL that certifies that the user is actually on the Site and on our servers (which can be seen by the appearance of the HTTPS code in the browser's address bar). In this way, an encryption method is established for the information provided by the user and a unique session key. This technology allows the user's personal information, such as his name, address and bank card data, to be encrypted beforehand so that it cannot be read when traveling through the Internet. All SSL certificates are created for a particular server, at a specific domain, and for a verified business entity.

Comfortable SSL Security Certificate.
SSL certificates protect the personal data of customers, including:address, passwords, bank cards, identity information and purchase history will not be disclosed. This technology also prevents access to information by third parties.

Shielded Site Certificate.
The Site is permanently subject to real-time evaluations of possible vulnerabilities.

Privacy statement.

The website does not communicate or transfer to third parties, under any circumstances, the personal data registered by users on the Site. Notwithstanding the foregoing, this information may be processed by the website and its associates, solely for statistical purposes and/or to obtain a better understanding of user profiles and, thus, improve the products offered on the Site and to comply with properly with the dispatch and delivery of the products in the place registered by the users.

User information.

When registering on the Site, the user will be asked only for the information necessary for the payment of the product and its subsequent shipment. In no case, this information will be communicated or transmitted to third parties.

Promotional or Advertising Communications.

The user authorizes the sending of promotional or advertising communications sent by email, without prejudice to the foregoing, at any time, the user may request the suspension of the same, by clicking on the link provided for it. The website may take up to seven days to process your request.

Other Websites.

From the navigation of the Site the user could be redirected to other sites. Palpa is not responsible for the privacy and security policies of such sites.

Information Ownership.

All the information on the Site is the property of Palpa, therefore, it cannot be modified, copied, extracted or used in any other way without prior, express and written consent. In this way, the user who accesses the Site is aware that the misuse of this information may lead to the filing of legal, civil and criminal actions.